Shipping policy

3. DELIVERIES

3.1 Delivery

All orders confirmed by Desta's Coffee will be delivered to the delivery address you provided when placing your order.
Desta's Coffee and/or Desta's Coffee authorized companies may contact you by text message, phone and/or email with information about your order and delivery.
Desta's Coffee makes every effort to ensure standard deliveries (subject to stock availability and upon receipt of available funds) within one (1) to three (3) business days of receipt of an order.
In order to deliver orders in a timely manner, Desta's Coffee endeavors to maintain sufficient product inventory. However, it is possible that stocks of certain products may not be sufficient to allow delivery of all orders on time. In such cases, you accept that Desta's Coffee is entitled to send partial shipments or delay delivery without being in default. Orders for products that are available in limited quantities (such as limited editions, etc.) will only be accepted by us as long as stock levels allow.

 

3.2 Default of payment and transfer of risk
Desta's Coffee reserves the right to cancel the contract and require the return of the products if you are in default of any amounts due under the agreement, including payment of all charges included in the order confirmation.
All risk of loss or damage to the Products shall pass to you on acceptance of delivery (or by persons acting on your behalf).

3.3 Product inspection
At the time of delivery you will be asked to check that the number of items delivered matches the number stated on the Delivery Confirmation and that the Products are intact, undamaged, not wet and unaltered in any way.
If you find any damage or missing items, you must notify the carrier and our support team within seven (7) days of delivery. Desta's Coffee will provide you with identical replacement products in this case.